Information in English
You will find a wide assortment of ecological children clothing, environmental friendly and Fairtrade products at Tant Gröns Garderob. This page will give you general information in English. It will also describe the terms for orders outside the Nordic countries.
Payment & Delivery
We can accept orders from most countries. Orders outside the Nordic countries must be paid for by credit card. Estimated delivery time for orders outside the Nordic countries is 5-8 days.
We cannot ensure permanent availability of all items, although we try our hardest. Some goods sell much better than we predict; lead times in the industry are also irritatingly long. If something is out of stock, we'll always give you the best information we can on anticipated delivery dates.
If something is not in stock, we will advise as to when we expect delivery and send it out as soon as we receive it. If there is a further delay we will notify you in writing and ask that you reconfirm whether you would still like the order to be sent to you. We will only charge you postage once per order, even if we send you more than one parcel. If something is permanently out of stock we will of course give you a refund right away.
Guarantee & returns policy
You can return your order for any reason, at any time, within 2 weeks of receipt, for a full refund or exchange. These are our refund rules:
1. Contact us via e-mail and tell us what goods you want to return. 2. Return the goods together with the invoice (or a copy of the invoice), and a bank account number that we can use for the refund. 3. The goods must be unused and not damaged! 4. Goods bought on sales can not be returned. 5. On receipt of the goods, we will give you a full refund of the amount paid or an exchange credit if required. 6. The costs of returning goods to Tantens Gröna Skafferi are borne by the customer.
If goods are damaged, please contact us and describe the damage. We will of course exchange the goods or give an immediate refund. We will also cover the costs of returning.
Don’t hesitate to contact us at ++4618462579 or ++4618460534 Or by e-mail: firstname.lastname@example.org